Design and development
The destination: Easier access to mental health resources
Key takeaways and insights
The mobile therapy clinic is designed with elementary and middle school children in mind, it has the following design elements:
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63fc6191e3afb546eb73b0ef_ph_paint-brush.png)
Caters to elementary and middle school students
It is painted with vibrant illustrations internally and externally to appeal to children.
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63fc61911ed05176ade8a3ec_material-symbols_meeting-room-outline-rounded.png)
Flexible spaces and curated planning
It is divided into 3 zones: a waiting area, a flexible therapy space, and an individual consultation area. the therapy space can be used for group or individual therapy.
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63fc6191303f207ffb510d71_fluent_weather-haze-24-regular.png)
Ample natural light and ventilation
It has skylights and colorful windows all throughout and slit windows above eye level in private areas, for light and ventilation while maintaining privacy.
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63c139e18ac294e9d1f7a7f5_img-external.png)
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63c139e164ca24896939c0cc_img-internal.png)
Move the slider to see the internal and external views of the mobile therapy clinic
Accompanying website
The final website screens embody the vision of the mission, while conveying the necessary information.
We conducted remote and in-person moderated usability tests with 7 participants, including teenagers, caregivers, school counselors and therapists. Participants were asked to envision and interact with various scenarios in the context of the service touch-points. They were prompted to think out loud and provide feedback at each step. We also asked a set of questions to gather further information.
The goal of the feedback was to assess the following parameters of the service: holistic understanding of the service, usability, and usefulness.
Our prototypes received mostly positive feedback from participants. They found it easy to understand the service flow and the 'Think Aloud' exercise allowed us to gather their thoughts and concerns. Here are a few takeaways and insights:
The goal of the feedback was to assess the following parameters of the service: holistic understanding of the service, usability, and usefulness.
Our prototypes received mostly positive feedback from participants. They found it easy to understand the service flow and the 'Think Aloud' exercise allowed us to gather their thoughts and concerns. Here are a few takeaways and insights:
![](https://cdn.prod.website-files.com/62d9103b0ea81d9566aad773/63fc6b90284d8780aa38c6ed_Frame%201078.png)